Web In A Box : Your Guide Image
"Web in a Box made the experience of launching our website informative, fun and exciting. They displayed excellent customer service and support, during and after the entire process."

The Royal British Legion - Read more testimonials
Frequently Asked Questions

Please find below answers to common questions about Web In A Box's services. If you have any further questions or would like to contact Web In A Box, please click here for contact details
  1. What will I get for my money?
  2. I would like you to design my site, what do I need to do now / what is the process?
  3. How long does it take for a website / marketing service project to be completed?
  4. What is Web Hosting?
  5. Can Web In A Box provide hosting for my website, or recommend a hosting company?
  6. What is a domain name and do I need to purchase one?
  7. Who will provide the content for my website?
  8. Can Web In A Box provide me with royalty free graphics and images for my website?
  9. Can Web In A Box produce website animation for my website (Flash Animation)?
  10. How will my website be tested during the development stage?
  11. How will Web In A Box help my website appear to search engines such as Google and Yahoo?
  12. What of visitor statistics can Web In A Box Provide?
  13. Who has the copyright and ownership to my website?
  14. What is E-Commerce?
  15. How can my business benefit from an E-Commerce website?
  16. How will the website be maintained?
  17. What is a Content Management System, and what are the benefits?

 

 

  1. What will you get for your money?
  2. All our designs are created and conceived from your requirements. We don't use ready made templates, all our sites are designed from scratch. So if you want a green website with pink spots you can have one!

    We aim to give all of our clients 'value for money' websites. Granted you may find a cheaper offer out there and no doubt a lot more expensive solutions. Every below comes as standard with our designs:-

    Custom Website Design - your own unique look and feel. Domain name and hosting Ethical coding Optimised web pages Optimised graphics Clean Code Cross Browser Compatibility Great Prices A range of solutions Free Support Free Advice

     

  3. I would like you to design my site, what do I need to do now / what is the process?
  4. If you would like to use our services all you need to do is inform us of the domain name you would like to use and send us a brief idea of your requirements. You can check domain name availability here. We will then purchase the domain in your name, purchase the right hosting package for your project and then based on your guidance,design an initial web page for you.

    This is then refined/changed in consultation with the client until a satisfactory design has been reached. We will then need you to forward content and images for your site and start to design the website for you.

  5. How long does it take for a website / marketing service project to be completed?
  6. The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

  7. What is Web Hosting?
  8. The World Wide Web can be defined as the combined collection of web sites, which are 'hosted' on computers (called web servers) all over the world. The web server (computer) where your web site's files reside is known as the web host.

    Web In A Box provides you space on their web servers which allows anyone on the Internet to view your web site. If your require web hosting for a pre-existing website, please contact us for more information.

  9. Can Web In A Box provide hosting for my website, or recommend a hosting company?
  10. Yes, Web In A Box can provide your website with a suitable hosting package that will meet all your websites requirements. Web in a box can also provide hosting, should you already have a website, but wish to move hosting services provider.

  11. What is a domain name and do I need to purchase one?
  12. A domain name makes up part website address (for example www.webinabox.org.uk) and is essentially a signpost on the Internet. Almost every website you've ever been to, and every email you've ever composed, has used a domain name in its address (for example support@webinabox.org.uk).

    People register domain names in order to 'stake a claim' to a particular name -- whether for business or personal reasons. Once you register a domain name, it is entirely yours, no other party may use that identity online as long as you continue to pay the yearly renewal fee and abide by the terms of use.

    Web In A Box can register domain names on behalf of customers as well as offer a suitable hosting package. If you would like to enquire about registering a details a domain, please contact us for more information.

  13. Who will provide the content for my website?
  14. Normally it will be customer that provides text content for their website, however Web In A Box Marketing Services can assist you with the writing process , if it is required. We can also offer proof reading services should they be required.

  15. Can Web In A Box provide me with royalty free graphics and images for my website?
  16. Yes , Web In A Box can provide all of it's customers with royalty free graphics and images for their website. We have access to extensive libraries of images, video and animation that will allow you to effectively deliver your message to your visitors and customers

  17. Can Web In A Box produce website animation for my website (Adobe Flash Animation)?
  18. Yes, Web In A Box can design and develop, creative website animations that are accessible to all visitors using your website.,

  19. How will my website be tested during the development stage?

    As standard, Web In A Box will test your website in the following ways:

    Web Browser Testing

    A web browser could be described as a piece of computer software that is used to display websites from the WWW. Common examples of web browsers include: Internet Explorer, Mozilla Firefox, Google Chrome, Opera and Safari.

    All web browsers display web pages slightly differently and this can therefore affect the visitors who use certain browsers experience of the website. When building your website, Web In A Box will test your website and ensure that it is compatible with all of the major web browsers.

    Accessibility

    Web In A Box will ensure that your website is developed so that it can be viewed by visitors who have certain accessibility requirements, such as use of screen readers, larger font size requirement or are not able to use a mouse.

    Web Browser Plug-Ins

    A Web Browser Plug In is a programme that is easily installed into your web browser, enhancing the the visitors web experience. Common web browser plug-ins are Adobe Flash Player, Adobe Acrobat Reader and Quicktime. Web In A Box will integrate the appropriate detection methods into your website to ensure that your user has the required plug-in to display your website as intended. If not then alternative content will be displayed / or instructions on how to simply install the required plug-in will be provided

  20. How will Web In A Box help my website appear to search engines such as Google and Yahoo?
  21. Search Engine Optimisation (SEO) is the process of increasing the amount of visitors to a Web site by ranking high in the search results of a search engine. The higher a Web site ranks in the results of a search, the greater the chance that that site will be visited by a user.

    Web In A Box will employ SEO methods and techniques to ensure that your website stands the highest chance of being found by your visitors.

  22. What of visitor statistics can Web In A Box Provide?
  23. Web In A Box can provide customers with online statistics (currently we integrate Google Analytics into our websites. This statistics management tool offers many features such as:

    • Where your visitors have come from
    • Which pages visitors are looking at on your website
    • How long visitors are staying
    • Demographic charts of your website traffic
    • Which keywords they are entering into search engines to find your website

    Click here to read more about Google Analytics.

  24. Who has the copyright and ownership to my website?
  25. On website completion of the website development process (including full payment), the entire ownership and copyright passes to the customer.

  26. What is E-Commerce?
  27. Simply put, e-commerce is the online transaction of business. This could take place for example in the form of an online shop selling goods and services to an events booking system. Both of which can accept major credit cards through a secure online shopping cart or using a payment processing service such as Paypal™.

  28. How can my business benefit from an E-Commerce website?
  29. The Internet is now a thriving industry. With the knowledge advancing at a quick pace, more and more people are exposed to computers and internet. Increasingly millions of people are looking for your kind of product and services online.

    An E-Commerce website can provide your customers with time and convenience one of the critical factor in our lives now-a-days. A customer may find it difficult to visit your store physically every time. Instead, if you have your store presented on the Internet, anyone can pay a visit to your online store at their expedient time.

    An E-Commerce website can provide your business with cost effective benefits, such as saving on prime location overhead expenses. An E-Commerce Website also provides an efficient way of advertising and selling about your products and services.

  30. How will the website be maintained?
  31. Details of customer maintained requirements can be discussed during our free consultation meeting, however as a brief overview customers can choose from the following. For more information on our website designs services, please visit our Websites page, or use our Contact Us page.

    1. Static Website – to update the website, specialist web design knowledge and software will be required to update the website. In this case, Web In A Box can offer a maintenance contract that will allow for users to purchase 'development time', in which their website will be updated.

    2. Content Managed Site – this type of website is built in order to work alongside a secure online content management system (CMS). The CMS allows for the user to simply update text, images and other website dynamic elements should they be incorporated into the site (e.g. calendars, online shop catalogues).

  32. How can my business benefit from an E-Commerce website?
  33. The Internet is now a thriving industry. With the knowledge advancing at a quick pace, more and more people are exposed to computers and internet. Increasingly millions of people are looking for your kind of product and services online.

    An E-Commerce website can provide your business with cost effective benefits, such as saving on prime location overhead expenses. An E-Commerce Website also provides an efficient way of advertising and selling about your products and services.

    Web In A Box can provide you with a customised, online shopping environment, allowing your customers to browse and purchase your goods and services securely.

  34. What is a Content Management System, and what are the benefits??
  35. Details of customer maintained requirements can be discussed during our free consultation meeting, however as a brief overview customers can choose from the following. For more information on our website designs services, please visit our Websites page, or use our Contact Us page.

© Web In A Box

Part of Plus You Enterprises
Registered in England No. 6947895
Registered address: 134 Edmund Street, Birmingham, B3 2ES